DealerSoftware
DealerSoftware

Terms of Service

Last updated: May 2026

1. Acceptance of Terms

By accessing or using DealerSoftware, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Service

DealerSoftware provides a dealer management system for UK car dealers, including inventory management, lead capture, invoicing, and dealer-website hosting services.

3. User Accounts

You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorised use

4. Acceptable Use

You agree not to:

  • Use the service for any unlawful purpose
  • Upload false or misleading vehicle information
  • Attempt to gain unauthorised access to our systems
  • Interfere with or disrupt the service

5. Subscription, billing & cancellation

All paid plans include a 14-day free trial. You provide a payment method when you start the trial; we do not charge during the trial period. After the trial, your subscription renews monthly and your card is charged automatically unless you cancel before the trial ends.

  • Pricing — see our pricing page. All prices are in pounds sterling. We do not currently charge VAT on subscriptions; if this changes we will give you notice before applying VAT to your renewal.
  • Cancellation — you can cancel any time from the billing portal in your account. Access continues until the end of your current paid period.
  • Failed payments — if a payment fails, your account becomes read-only for 7 days while we retry the charge. Once payment succeeds, full access is restored automatically. After 7 days without payment, the account is suspended.
  • Refunds — we do not offer pro-rata refunds for partial months. If you have a billing dispute, contact info@dealersoftware.co.uk.

6. Data Ownership

You retain all rights to your data. We will not share your data with third parties except as necessary to provide our services or as required by law.

7. Limitation of Liability

DealerSoftware shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the service.

8. Contact

For questions about these Terms, please contact us at info@dealersoftware.co.uk.